Home AI and ML #VIRTUALHIMSS20: Advanced technologies, Vertical Integration, and Healthcare Consumerization will be Major Topics of Discussion

#VIRTUALHIMSS20: Advanced technologies, Vertical Integration, and Healthcare Consumerization will be Major Topics of Discussion

by Heidi Bullman

Despite the cancelation of #HIMSS20, health information and technology professionals will gather for one of the industry’s biggest virtual conferences, #VirtualHIMSS20. During one of the most disruptive times in healthcare, the virtual conversation will focus on implementing vertical integration in healthcare-focused organizations to foster resilience and using advanced technology platforms to better patient care.

Tech Platforms and AI Are Changing Healthcare

To keep up with changes in the industry, traditional healthcare organizations are beginning to integrate and add new technologies as part of their healthcare IT infrastructure. As these traditional healthcare organizations are getting up to speed, new entrants are already using technology – such as cloud-based EMRs, pharmacy databases with prescription and claims data, and SaaS platforms enabling health systems – as the basis for their delivery of care. “On top of these technology platforms, many new players are adding continuous monitoring services and deploying algorithmic coaches, as well as human caregivers in virtual or in-person settings as needed in a highly targeted and personalized way,” explained Indu Subaiya, MD, MBA, co-founder and president, Catalyst @ Health 2.0; senior advisor, HIMSS.

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Vertical Integration Fosters Resilience

As the healthcare industry continues to change, with additional pressure to become more agile and resilient to keep up with disruption, it’s imperative that organizations meet innovation head-on. To do so, many in healthcare are implementing vertical integration to increase their competitive advantage, exhibit better process control, and decrease costs. “We verticalized our healthcare business, which enables us to invest in healthcare specific resources and capabilities as well as offer a consistent ‘One HGS’ experience to our clients across the delivery geographies,” explained Ramesh Gopalan, global president of Healthcare for HGS. “The feedback from clients has been very enthusiastic and we’ve begun getting recognition from industry analyst firms about the changes we’ve made.”

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Consumer-Enabled Healthcare is What Keeps People Healthy

Traditional approaches to healthcare position clinicians as the experts and patients as the recipients – this is a one-size-fits all approach to care. Because of this, the lack of success with a “one-size-fits-all” strategy in healthcare, and the notion that today’s consumers are used to better experiences in all areas of their lives, consumers are demanding a more personalized method of care delivery. “Consumer-enabled healthcare offers choices, values patients as partners, and focuses care on striving to reach their personalized health and wellness goals—defined by the individual, not defined for them. As technology continues to advance, transformation toward consumer-centric health systems leverages technology to support the redesign of healthcare delivery to meet user expectations, needs and values,” said Anne Snowden, BScN, MSc, PhD, FAAN, Director, Clinical Research, HIMSS.

Read the full piece here. 

Learn more about how vertical integration can foster resilience in your healthcare organization by connecting with HGS via twitter @teamHGS while using #virtualHIMSS20.

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