Future Healthcare Today
  • About
  • Payer
  • Provider
  • Pharma & Life Sciences
Subscribe
No Result
View All Result
  • Digital Transformation
  • Telehealth
  • Cybersecurity
  • Patient Experience
  • Clinicians
  • Resources
    • COVID-19
Future Healthcare Today
  • Digital Transformation
  • Telehealth
  • Cybersecurity
  • Patient Experience
  • Clinicians
  • Resources
    • COVID-19
No Result
View All Result
Future Healthcare Today
No Result
View All Result
Home Telehealth

The Healthiverse and Hospitals – the Importance of Care Collaboration During the Health Crisis

by Jenna Sindle
August 13, 2020
in Telehealth
Reading Time: 6 mins read
A A
The Healthiverse and Hospitals – the Importance of Care Collaboration During the Health Crisis
Share on FacebookShare on Twitter

We’ve been following the insights from several healthcare industry experts on how to build a Healthiverse, that is a interconnected healthcare universe where information silos are broken down and where all stakeholders are united on a single mission to improve patient care.  This week, Linda Fischer, former VIP and CIO of Huntington Hospital in Long Island, NY shares her insights on the Healthiverse and Hospitals and the importance of care collaboration.   

Want to read the other pieces in the series you can do that here.

One of the most radical changes we’ve witnessed in the wake of COVID-19 is the rapid adoption of virtual care. Social distancing drove the need for and implementation of telehealth and care collaboration technologies almost overnight.

Before the pandemic, physicians didn’t encourage telehealth. They preferred in-person, on-site visits, and patients weren’t demanding virtual visits either. There was also a financial disincentive since CMS reimbursement for a remote patient encounter was significantly lower than an on-site visit.

Thankfully, as part of the quick response to COVID, CMS removed the barriers to telehealth visits and opened up the ability to treat a patient from any location, with reimbursement being equal to the on-site visit. The made telehealth a viable option for providers struggling to assess and treat patients at scale while maintaining social distancing.

The good news is it worked! Telehealth enabled an easy way for patients to see their doctor while avoiding potential contamination from other patients at the doctor’s office or hospital.

As a bonus, we’ve seen that virtual visits actually increase patient satisfaction.

The added benefit for patients is convenience. There’s less time required before and after a visit, no need to factor in transportation time back and forth to see the doctor, resulting in a better care experience.

Patients love it and want it to remain a normal method of treatment. It’s like the saying goes, “You don’t know what you are missing if you’ve never had it,” and that certainly applies to telehealth.

The Power of Virtual Care and Remote Collaboration

Telehealth is a good start, but video conferencing is only part of the equation when it comes to supporting remote healthcare.

Patients and providers are already demanding more capabilities to be able to share additional types of information in different formats (like images, files, forms, or and text messages). This is where care collaboration technology comes in.

Care collaboration platforms bundle telehealth, secure messaging, file sharing, e-forms integration, automated alerts, and more into one unified HIPAA-compliant application so it’s easy for everyone involved in a patient’s care to connect and share information.

This is critical as the health crisis continues and as more and more patients take advantage of virtual care and hospitals become increasingly reliant on it as an expected part of the clinical experience.

But these technologies also have an important role in creating efficiencies that can strengthen the hospital’s bottom line.

Another example is post-surgical follow-up appointments, which are traditionally conducted in person. Patients find coming to the facility for check-ups to be inconvenient (and risky in light of COVID). Meanwhile, clinicians want a quicker way to follow up with patients so they can allocate more time to valuable treatment and procedures.

With these technologies bundled together, doctors can communicate directly with patients and choose the best method of outreach, contributing to better post-care follow-up. Physicians can use secure HD video to assess a patient’s recovery and wound care, send electronic versions of post-treatment surveys, or simply send a quick text to ensure that the patient is following discharge instructions.

By using telehealth and care collaboration, less time is needed for follow-up appointments and more time can be dedicated to elective surgeries and procedures. That means more revenue for hospitals that have been financially strained by the battle against COVID.

Plus, patients feel more connected to their doctors, they’re less likely to be readmitted, and more likely to have a positive healthcare outcome.

Unite the Healthiverse

These are just a few examples of how care collaboration can help improve clinical workflows. But they’re not limited to patient-to-provider interactions.

These same tools can be used to eliminate the gaps between the care team, between providers and family members or caregivers, or even between traditionally siloed organizations.

Prior to joining DrFirst, I spent 21 years as a VP and CIO for Huntington Hospital in Long Island, NY. During the time I was there, I—much like thousands of other hospital CIOs in the country—spent hundreds of thousands of dollars installing an electronic medical record (EMR) solution. Unfortunately, most of us discovered after the fact that these investments only created a new set of problems.

We were all implementing different systems, which resulted in disparate solutions being utilized and no simple way to share healthcare data. There was no data or record of what happened to patients after they left the hospital building. In fact, even organizations and facilities within the same hospital system struggled to coordinate and share patient information.

These information gaps negatively impact the hospital’s bottom line, affect patient outcomes, and prevent organizations from fully embracing new approaches to delivering quality healthcare.

Just imagine how much better care would be if we could unlock new ways to collaborate and communicate across the entire healthcare ecosystem.

Think about how we can improve wellness, financial, and quality outcomes if we can just be more effective in connecting everyone who has a stake in a patient’s care.

At DrFirst, that’s our mission—to unite what we call “the Healthiverse.”

Hospitals can no longer afford to be siloed. It’s time to rethink how providers share information with each other, with patients, with family members, and with their partner organizations.

Join us in uniting the Healthiverse.

To learn more about the Healthiverse and how new technologies make providers and patients more collaborative, informed, and connected, click HERE.

Tags: care collaborationcare collaboration solutionscare teamDrFirstEHRelectronic health recordshealth systemshealthcarehealthcare collaborationhealthcare collaboration softwarehealthcare softwarehealthITHealthiversehospitalstelehealthtelemedicine
Advertisement Banner

RELATED POSTS

Contributed Articles

Is the Healthcare Industry in Need of Changes?

January 30, 2023
Public Health Agencies Provide Exceptional Customer Experiences Managing COVID-19 Pandemic
Digital Transformation

Public Health Agencies Provide Exceptional Customer Experiences Managing COVID-19 Pandemic

January 10, 2023
Modern Healthcare Network
Digital Transformation

Building a Modern Healthcare Network: Tips for Creating a Competitive, Cost-Effective, and Compliant Strategy

December 15, 2022

TRENDING NOW

  • National Provider Directory

    National Provider Directory: Part 1 of New Regulatory and Legislative Activities for CMS

    524 shares
    Share 210 Tweet 131
  • CMS Looks to Simplify IDR Process: Part 3 of New Regulatory and Legislative Activities for CMS

    508 shares
    Share 203 Tweet 127
  • Advanced Explanation of Benefits: Part 2 of New Regulatory and Legislative Activities for CMS

    512 shares
    Share 205 Tweet 128
  • Health-Seekers Level Up Self-Care with Gamification Apps

    517 shares
    Share 207 Tweet 129
  • Is the Healthcare Industry in Need of Changes?

    496 shares
    Share 198 Tweet 124

CONNECT WITH US

Advertisement Banner Advertisement Banner Advertisement Banner
Advertisement Banner Advertisement Banner Advertisement Banner
Advertisement Banner Advertisement Banner Advertisement Banner
Advertisement Banner Advertisement Banner Advertisement Banner
Advertisement Banner Advertisement Banner Advertisement Banner

BECOME AN INSIDER

Get Future Healthcare Today Insider news and updates in your inbox.

Strategic Communications Group is a digital media company that helps business-to-business marketers drive customer demand through content marketing, content syndication, and lead identification.

Related Communities

Financial Technology Today
Government Technology Insider
Modern Marketing Today
Retail Technology Insider
Today’s Modern Educator

Quick Links

  • Home – 2021
  • About
  • Contact Us

Become a Sponsor

Future Healthcare Today offers content and advertising sponsorships to leading healthcare solution and service providers. Interested in becoming a sponsor? Contact us!

© 2023 Strategic Communications Group, Inc.
Privacy Policy      |      Terms of Service

No Result
View All Result
  • Home
  • About
  • Payer
  • Provider
  • Pharma & Life Sciences
  • Categories
    • Digital Transformation
    • Telehealth
    • Cybersecurity
    • Patient Experience
    • Clinicians
  • Contact Us