The Patient is Ready to See You

During the last several months, many healthcare organizations have been focused on standing up a digital strategy to better engage with patients. Reason being, for instance, over 80 percent of…

In a recent eBook, The Patient is Ready to See You, patients expect healthcare digital experiences to be at the same level as consumer brand experiences they interact with in…

How will our healthcare system evolve in the next five years?  It’s an interesting question that we may not exactly know the answer to yet, but many healthcare experts are…

The pandemic has put a major strain on our country’s healthcare system; but the American Medical Association warns of an equal strain on clinicians.  Overloaded healthcare organizations have been using…

We often hear about customer experience and how it impacts a consumer’s decision to make a purchase, interact with brands, and build brand loyalty. But does this idea of customer…

The COVID-19 crisis has forever changed healthcare. As cases spread throughout the country, providers turned to innovative digital tools to continue to deliver the care patients need even when they…

Healthcare leaders are moving to better the patient experience. Learning from other industries, healthcare leaders are embracing tools and technologies providing a better experience for both patient and provider and…

Healthcare organizations will be forever changed by the dynamic times we are facing today. But a shift in how we create patient experiences has already been taking place within the…