We’ve learned telemedicine is key to bringing healthcare to those who can’t visit their provider. It helps healthcare organizations continue care and stay connected with their patients – even in…
Patient Experience
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COVID-19DataFeaturedTelemedicine
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COVID-19DataFeatured
The Digital Patient Experience Doesn’t End at Telemedicine
by Jackie Davisby Jackie DavisTelemedicine has been around for years. For early adaptor health organizations, such as St. Vincent’s Medical Center in Connecticut, virtual services have offered convenient and cost-effective ways of interacting with…
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COVID-19DataFeatured
Novant Health Launches Digital Health Unit to Engage Patients
by Jackie Davisby Jackie DavisThe global digital health market is projected to surpass $380 billion by 2024, according to a recent Market Watch report. This immense growth can be attributed to a few things:…
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Today, healthcare organizations face many challenges but by prioritizing transformative healthcare insights they can mitigate these issues. These challenges, which include a lack of interoperability and data overload can be…
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COVID-19DataFeatured
What Should Digital Health Services Look Like? Ask LabCorp
by Jackie Davisby Jackie DavisThis year, healthcare organizations have been plunged into new territory. With the need for health services at an all-time high, paired with important social distancing and quarantine measures, organizations, like LabCorp, are…
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FeaturedPatient Experience
What Will Healthcare Systems Look Like in 5 years?
by Jackie Davisby Jackie DavisHow will our healthcare system evolve in the next five years? It’s an interesting question that we may not exactly know the answer to yet, but many healthcare experts are…
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CIO PerspectivesFeatured
What Does the Post-COVID Patient Experience Look Like?
by Jackie Davisby Jackie DavisWe often hear about customer experience and how it impacts a consumer’s decision to make a purchase, interact with brands, and build brand loyalty. But does this idea of customer…
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CIO PerspectivesCliniciansEditor's PicksFeatured
How to Retain Clinicians and Patients is Top of Mind for Healthcare Providers
by Jenna Sindleby Jenna SindleDespite the fact that healthcare providers have been the most essential part of daily life for the past five months of the global pandemic, hospitals and healthcare systems are struggling…
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AI and MLCIO PerspectivesFeatured
5 Steps to a Patient-Centric Experience
by Jackie Davisby Jackie DavisHealthcare organizations will be forever changed by the dynamic times we are facing today. But a shift in how we create patient experiences has already been taking place within the…
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DataFeatured
Exemplary Patient Experience Relies on Integrated Technology
by Jackie Davisby Jackie DavisToday, when a patient interacts with a healthcare organization, they expect a similar experience that they have with retail brands. This experience must be personalized, engaging, and delivered across multiple…