For payers and providers, outsourcing can effectively streamline or modernize business processes. But it still can be confusing for many organizations that could benefit from it. The word itself carries a lot of expectations, and misinformation is everywhere. Yet, it can be a valuable tool for payers and providers looking to streamline or modernize their business processes.
“Many companies outsource and they may not even consider it outsourcing. Most companies, work with a CPA or tax firm, someone who handles their finance, their auditing or their legal affairs. And those are all forms of outsourcing.”
– Kevin Nolan, HGS
On this edition of the Healthcare IT Download, the podcast of Future Healthcare Today, we talked with Kevin Nolan, Global Head of healthcare marketing for HGS. This is the first of a two-part conversation, where we examined the myths, obstacles, benefits and realities of outsourcing for payers and providers.