The year 2019 held many important milestones for the healthcare industry including the need to move toward an IT-based culture. This past year our readers were most interested in understanding how to fully integrate artificial intelligence (AI) into healthcare systems, how to help providers meet expectations set by the other industries, and the importance of using data analytics to improve patient care. Continue reading to learn more about the biggest stories of 2019.
TWO STEPS TO AI READINESS FOR HEALTHCARE ORGANIZATIONS
In 2019 it was predicted that AI would greatly impact healthcare delivery and patient outcomes. However, in order for organizations to successfully integrate AI into their healthcare systems and procedures experts mentioned two necessary requirements. First, organizations must have access to large amounts of data and second, this data must be usable, accessible, and protected. In most cases, healthcare organizations don’t lack copious amounts of data. However, they do lack accessibility, security, and usability as it pertains to this data. “AI isn’t about machines churning out answers, it’s about unlocking the value of data. It’s about developing insights and knowledge that can be put to work for the good of the patient and provider that were previously unrealistic in terms of time and complexity,” said Mike McNamara Senior Manager, Product & Solution Marketing at NetApp.
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OPENING HEALTHCARE’S DIGITAL FRONT DOOR REQUIRES TOOLS AND CUSTOMER KNOWLEDGE
This past year, a prominent theme for the healthcare sector was digitization. The concept of the “digital front door” – helping healthcare providers meet expectations set by the other industries patients interact with daily – was a major topic of discussion regarding the digitization of the healthcare industry. “[The digital front door is] all about access and ease of operations. We live in such a fast-paced world that we have been conditioned to expect things quickly and easily and that’s what this is going to allow providers to do,” said Trevor Brown, Vice President of Business Development for Relatient. “Down the road, we view this front door as not just access to a practice, but to the entire patient journey.”
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USING DATA ANALYTICS AS A PREDICTIVE TOOL TO IMPROVE PATIENT CARE
Evidence-based medicine has urged healthcare organizations to move toward predictive company models. For a healthcare organization to have a successful health analytics program or model, company executives must believe that leveraging data is a priority and that the organization’s culture must be rooted in data analytics. “To focus on evidence-based medicine, you have to have protocols that are based on it. You can’t get there without the data, but you also need the CEO level to push for it and insist that the organization is using analytics to get to the evidence that will allow it to get to the next level of patient care,” said Michael Christiansen, Solutions Consultant at Perspectium.
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