Healthcare organizations are implementing innovative technologies, like AI, to automate routine care and other tasks that will improve patient outcomes. What enables AI-powered technology to deliver these benefits is an unending stream of data that healthcare organizations generate and collect every minute of the day. However, to fully capitalize on the value of the data healthcare organizations must be able to store, retrieve, analyze, and secure this data reliably and efficiently. Do the benefits of these technologies outweigh the data challenges? Executives from Google and Collective Health weigh in.
Google is taking a stake in the $3 trillion U.S. healthcare industry with large investments in data and artificial intelligence (AI) technology. Google hired David Feinberg, the former CEO for Geisinger Health, to lead the company’s Google Health initiative and acquired DeepMind Health, an AI company that produced assistants for healthcare providers.
“AI holds the potential for some of the biggest advances we are going to see,” said Google CEO Sundar Pichai. “You know whenever I see the news of a young person dying of cancer, you realize AI is going to play a role in solving that in the future, so I think we owe it to make progress.”
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Breaking Healthcare Data Silos
Healthcare organizations are producing large amounts of data every day. With the implementation of new technologies like AI and ML, the data burden facing organizations can be overwhelming. The need for a data solution that can house, integrate, and secure data is apparent.
Mike Christiansen, healthcare data expert formerly with Intermountain Healthcare, described the data challenges the organization was facing and how with the correct technology implementation, they were able to tackle data integration.
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Many healthcare organizations have implemented technologies to assist providers with daily tasks, increase the accuracy of diagnosis, and automate processes. However, far fewer have adopted technologies that provide a smooth user experience for patients. Susan Dybbs, VP of Product and Design for Collective Health is focused on creating a painless user experience for patients.
Creating a “minimal awesome experience” can be done by simply updating an interface or implementing automated tools to reduce paperwork. She offers tips and ideas for healthcare organizations looking to improve their patient experience.
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