For payers and providers, outsourcing can deliver huge benefits, driving greater efficiencies and letting those companies focus on core business. But misinformation abounds, the word “outsourcing” carries a lot of baggage, which can keep some organizations from taking advantage of its clear benefits.
“People will confuse outsourcing with offshoring. Just because the work is being outsourced, it doesn’t necessarily have to mean it’s moved overseas. Outsourcing … is about where the work can best be done.”
-Kevin Nolan, HGS
In part two of our conversation for the Healthcare IT Download, we spoke with Kevin Nolan, global head of healthcare marketing for HGS. He cleared up some of the myths and misunderstandings surrounding outsourcing, and provided insights into choosing an outsource provider.
Listen to the podcast below.