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Automation Improves COVID-19 Response and Patient Engagement

by Jackie Davis

As COVID-19 testing and vaccine production has ramped up, healthcare organizations across the U.S. have been moving as quickly as possible to ensure they are aiding in saving people’s lives. For Cepheid, a leading molecular diagnostics company operating as part of Danaher, rapid testing made possible by automation is helping their efforts. This 45-minute test has been enabling COVID-19 detection, prevention, and a better way to ensure they are delivering on patient needs.

“During this time of increased demand for hospital services, Clinicians urgently need an on-demand diagnostic test for real-time management of patients being evaluated for admission to health-care facilities,” said Dr. David Persing, MD, Ph.D., Chief Medical and Technology Officer at Cepheid.

“An accurate test delivered close to the patient can be transformative — and help alleviate the pressure that the emergence of the 2019-nCoV outbreak has put on healthcare facilities that need to properly allocate their respiratory isolation resources.”

As healthcare organizations like Cepheid continue to offer COVID-19 testing and focus on vaccine research, it’s important that patients and customers are kept top of mind, especially as we continue to rely on digital interactions amidst the pandemic. With technology today, healthcare organizations can leverage automation across the organization to alleviate low-priority tasks and stay connected with patients.

A $3 billion-plus healthcare organization created a better patient experience, delivered value at a lower cost, and improved business performance with the help of automation, according to Sitecore, a leading company is the digital experience space.

With automated experience solutions, healthcare organizations can ensure they are putting the patient’s needs first by providing relevant information whether they are interacting in person or through digital channels.

Learn more about digital experience in healthcare.

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