Jackie Davis

The fight against COVID-19 is happening on many fronts. From mask wearing to social distancing, testing treatment protocols and, of course, the development of an effective vaccine it will take…

Telehealth and telemedicine services have become a fundamental part of healthcare during the pandemic. And, now after 6 months of having access to non-emergent care through portals and digital front…

Smart cities have been on the horizon for several years now, but with the COVID-19 pandemic as the disruptor, state, and local governments are now investing more in turning a…

How will our healthcare system evolve in the next five years?  It’s an interesting question that we may not exactly know the answer to yet, but many healthcare experts are…

Recently our colleagues at Government Technology Insider published this interesting perspective on how the COVID-19 pandemic is changing how the Department of Veterans Affairs is approaching a key part of…

The pandemic has put a major strain on our country’s healthcare system; but the American Medical Association warns of an equal strain on clinicians.  Overloaded healthcare organizations have been using…

We often hear about customer experience and how it impacts a consumer’s decision to make a purchase, interact with brands, and build brand loyalty. But does this idea of customer…

The COVID-19 crisis has forever changed healthcare. As cases spread throughout the country, providers turned to innovative digital tools to continue to deliver the care patients need even when they…

The 2019 Federal Cloud Computing Strategy encourages agencies to adopt the cloud and offers them guidance on procurement, security, and policy. Being Cloud Smart encourages agencies to move data, assets,…

Healthcare leaders are moving to better the patient experience. Learning from other industries, healthcare leaders are embracing tools and technologies providing a better experience for both patient and provider and…